WE ARE MAKING QUALITY A TOP PRIORITY

Endo Surgi Center of Old Bridge has been working to carefully provide the safest possible care to our patients.

​

We would like to make you aware of our pre-procedure guidelines and our visitor policy.

Step 1: Preparing for your procedure

​

Preparing for your procedure is very important. Your preparation at home before your procedure is a very important part of the success of your procedure. Carefully read and follow your physician’s instructions. 

Step 2: Insurance and Billing

Endo Surgi Center of Old Bridge accepts most insurances. As a courtesy to you, we will bill your insurance carrier however, we cannot tell you what your policy will cover. We urge you to contact them prior to your procedure.

If applicable, our insurance verification department will be reaching out to you to inform you of any financial responsibilities (co-pay, coinsurance, deductible) you may have which is due on the date of your procedure.  Note: The phone number listed on your caller ID starting with ‘855’ is our insurance department. To avoid any delays to your procedure, PLEASE be sure to answer the call.

Endo Surgi Center of OB accepts cash and/or credit card.

Step 3: Stay flexible

​

Your procedure is currently scheduled to proceed on the planned date, but we also must be flexible to deal with any potential changes regarding our schedule, the capacity of our Center and providers.   We appreciate your understanding if things change. In return we promise to keep you informed with up-to-date information about what is happening here at ESOB, as well as keeping your best interests at the forefront.

A COVID-19 PCR test will be requested at the discretion of your physician and/or ESOB. This will be based on cold/flu like symptoms or recent exposure to someone who is known to be COVID positive.

If you need to cancel or reschedule your procedure, please contact your Doctor’s office directly.

If you are scheduled to have anesthesia, you must plan for a responsible adult to take you home. You cannot take public transportation home.  A Taxi or Uber is permissible; however, you must be accompanied by a family member or adult friend. 

If anesthesia is administered, a responsible adult should stay with you for 24 hours in the event any problem should arise.

The procedure time given by your office is TENTATIVE only and based on the physician’s final schedule. You will receive your time of arrival the day before your procedure between the hours of 1pm-3pm.   

Step 4: Understand what to expect the day of your procedure

​

 For patients with a scheduled procedure at ESOB:

• Please arrive at our center at your assigned time of arrival.
• When entering our facility, please sign in at the Kiosk located by our Front Desk. 
• One visitor per patient will be allowed to remain in our waiting room.
• Masks are not required but recommended.
• Please be sure to provide contact information of your designated point person when called to the desk for check-in.
• As soon as the clinical team is ready for you, they will escort you to our pre-op area.
• Once you are in our recovery area, our clinical staff will call your designated person and provide an update along with an expected time of discharge.
• After you have fully recovered, our clinical staff will review all your discharge instructions to help ensure a safe recovery at home.
• Our clinical staff will escort you to your designated vehicle once you have safely recovered from your procedure.

Please know we genuinely care about you and will do everything we can to provide you with the safest and best possible care experience.  If you have any questions or concerns prior to that day, please don’t hesitate to contact us at 732-679-8808.